Canadian Customs Brokerage

We are fully committed to providing the most effective, professional and personalized level of service available. We offer personal attention and fully integrated services specifically designed to the individual requirements of each client’s import needs. We control everything from one location ,even if you require special attention mandated by the regulations of other Government Departments. At Journey™, your shipments are customs cleared expediently and professionally while avoiding penalties with reduced compliance risks. When you contact us and are directed to the Customs department, you will be dealing with one person who will work closely with you to facilitate the prompt clearance of your goods anywhere in Canada.

NAFTA Certificate of Origin

The North American Free Trade Agreement (NAFTA) is a preferential tariff program, which allows zero or decreased duties for products that qualify under the provisions of the agreement. In order for an importer to take advantage of NAFTA, the U.S. manufacturer or vendor must supply the importer with a current, valid NAFTA Certificate of Origin for all products that qualify for preferential tariff treatment under the agreement. The manufacturer or vendor must also supply the importer with a renewed copy of the NAFTA every 12 months.

The Importance of Renewing your Certificates

In order for your Canadian or U.S. customers to claim duty-free status under the North American Free Trade Agreement, a properly completed NAFTA Certificate of Origin must be in the importer’s possession and ours and must be kept for a minimum of (6) six years. Failure to renew your Certificates of Origin will result in a higher duty rate assessment of your goods.

It is against Customs regulations to claim the NAFTA preferential duty rate when a valid certificate is not available at the time of importation. Under Canada’s new Administrative Monetary Penalty System (AMPS), significant fines (up to a few thousand dollars) can be assessed for using an incorrect tariff treatment or for the failure to have a valid certificate on hand at the time of importation. Penalties for recordkeeping infractions of up to $25,000 may also be levied by Customs.

To ensure that our clients are protected against Customs-assessed AMPS penalties, Journey™ can not and will not use the NAFTA preferential duty rate on imported goods unless we have a valid NAFTA Certificate of Origin in our possession at the time of importation.


(Since October 15th, 2007) Canada Border Services Agency (CBSA) has introduced measures to increase the use of the Electronic Data Interchange (EDI). This means that all commercial import shipments into Canada must be transmitted electronically.

Paper versions of the Release on Minimum Documentation (RMD) and Pre-Arrival Review System (PARS) are no longer accepted. Unless otherwise exempted, CBSA will only process your release requests that are presented electronically. The CBSA’s goal is to move the commercial program forward and ensure clients and stakeholders are better positioned for the third phase of the Advance Commercial Information (ACI) program known as eManifest. Eliminating paper for release purposes will allow border officers to move away from data capture to an environment that focuses on safety, security and facilitation of trade. For in depth details of the exceptions, see link below. Customs Notice 07-008


Importers and Customs Brokers are no longer permitted to present paper entries at any customs office across Canada. Which means all imports into the country must be transmitted electronically. In order to avoid clearance delays and additional fees to ensure fast, smooth and efficient release of all your shipments, we suggest:

- Providing Journey™, all pertinent documentation at least (4) four hours prior to a shipment’s arrival at the border. This delay isn’t too long considering the process of preparing the documentation, rating and keying the data. Due to the minimum time required by Canada Customs to process the release, this avoids having to make your transporter wait if he’s in the vicinity of the border.

- For your carriers to have their Cargo Control Number (PARS) legible on the paperwork and that their phone numbers be affixed in case additional information is required or is omitted. Possible results in failure to comply: – The shipment will be refused entry into Canada; or – The shipment will be sent In Bond to a Sufferance warehouse, if the carrier is bonded. The above two options may incur added charges to the Importer.


That you verify with your carriers, U.S. Shippers and Suppliers to ensure all are aware of the changes and are familiar with the new regulations. Some shipments may be affected and drivers should be sure to obtain a confirmation of release acceptance from Journey™ prior to arrival at the border. With your assistance and your carrier’s, we can assure proper, efficient release of your merchandise, ocean freight planning and consultation services, including cost analysis, terms of sale and letter of credit advice, to simplify your financial transactions. The selection of steamship lines, consolidation options, container specifications, packaging requirements and customs classification are additional areas in which our ocean export professionals provide valuable assistance.